What we mean when we say 'represented with care.'

The Journal

Place

Mar 02, 2026

What we mean when we say 'represented with care.'

A short essay on volume, deference, and the difference between selling a house and ushering it forward.

EM

Eliza Marchetti

Principal Broker

In this piece

Volume is the easiest metric in this business and the least interesting. A brokerage that closes a hundred houses a year tells you almost nothing about how any one of those houses was handled.

THE SHORT VERSION

We cap representation at twenty to thirty homes a year.
Every description is written by the broker who walked the house.
Offers are answered by phone within the hour.

A deliberate ceiling

We represent twenty to thirty homes a year. That is a deliberate ceiling, not a current limitation. It is the number at which our principal brokers can still walk every property weekly, write every description themselves, and answer every offer by phone within the hour.

Below that number we would be precious. Above it, we would be delegating the part of the work that is actually the work.

“Care is a rate, not a feeling. We picked the rate first.”

Eliza Marchetti

What deference looks like

A house arrives with a history that predates the sale and will outlast it. Our job is to describe it accurately, price it honestly, and hand it to someone who understands what they are receiving.

Care is a rate, not a feeling. We picked the rate first.

EM

Written by

Eliza Marchetti

Principal Broker

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Meridian.

A boutique brokerage representing architecturally significant homes across the coastal Pacific Northwest.

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1402 Western Ave, Suite 400
Seattle, WA 98101
(206) 555 0188

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